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Questions & Answers
Delivering solutions that work
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
- Why should I hire a Certified Professional Résumé Writer (CPRW)?
- Will my personal information be secure while in your care?
- How do I get started?
- When will I receive my first draft?
- Why do you take 5 – 10 business days to deliver a service?
- Do you offer expedited service?
- What if I need replacement documents?
- Can I request my résumé be updated?
- May I visit your office?
- What if I’m not satisfied?
- How do I get started?
Why should I hire a Certified Professional Résumé Writer (CPRW)?
Three Reasons:
1. The résumé is an extraordinary selling tool that emphasizes your skill, experience, and accomplishments. Your résumé has to sell you in a very short period of time, as according to a CareerBuilder survey, 43 percent of hiring managers said they spend one minute or less looking at a résumé when first reviewing applications; 14 percent spend less than 30 seconds. – Not a lot of time to catch someone’s eye, even if you are fully qualified for the position.
2. The US is arguably suffering the worst economy since the Great Depression and although improvement is occuring, there are still serious strides to be made. These and other factors have made the job market exceedingly competitive. The January 2010 issue of the Bureau of Labor Statistics report entitled, “The Employment Situation,” states:
“The number of unemployed persons decreased by 556,000 to 14.5 million in December, and the unemployment rate dropped to 9.4 percent. Over the year, these measure were down from 15.2 million and 9.9 percent respectively." The report goes on to report however, "About 2.6 million persons were marginally attached to the labor force in December. These individuals were not in the labor force, wanted and were availble for work, and had looked for a job sometime in the prior 12 months...there were 1.3 million discouraged workers in December, an increase of 389,000 from December 2009."
3. Think about it: By hiring a professional résumé writer, you will benefit from the writer’s knowledge, skill, experience and guidance. Our professional writers take the time to study résumé formats and designs, research current hiring trends, and network with business and HR managers and other résumé writers. We create résumés that catch employers’ eyes immediately by applying personal branding techniques, keywords, and appropriate formats yet we still make every résumé unique to each individual; no templates here. Your résumé must stand out in this highly competitive job market! Hiring a professional résumé writer is an investment in your career – your future.
Will my personal information be secure while in your care?
Yes! Your confidentiality is of the utmost importance to us. We do not give, sell, or trade any client information. In addition, we employ industry standard security measures to ensure the security of all personal information you submit. We regularly evaluate our data security practices to identify security threats or opportunities for improvement. For more information, view our
.
How do I get started?
Please review the Getting Started page; instructions will explain the entire process for individuals and organizations.
When I will receive my first draft?
You will receive your first draft(s) within five (5) to 10 business days (at the earliest five (5) business days, at the latest 10 business days) from the time we receive your completed questionnaire. Your writer will notify you of your specific turnaround time.
Why do you take 5 – 10 business days to deliver a service?
We create each résumé and other documents from scratch so that they will reflect each person's unique, special qualifications and accomplishments. Generally, résumés for more advanced positions require more effort and time to produce (i.e., an executive’s résumé would take more effort and time to produce than an entry-level professional’s). In addition, package orders/when more than one service is ordered per person, more time is required to complete the documents as a cohesive unit. The given timeframe is to ensure we deliver the best exceptional services possible.
Do you offer expedited service?
Yes! We offer a "3 Day Service Guarantee." An expedited service fee of $35 - $95 applies dependent upon your order. Contact Us before submitting payment to learn your specific additional costs.
Please note: Our "3 Day Service Guarantee" begins once the service, expedited service payment, and questionnaire have been received.
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What if I need replacement documents?
We keep all client information on file indefinitely. If you need another copy, send us an email and we will immediately send you a new one – free of charge - up to three (3) times. to request this service.
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Can I request my résumé be updated?
Yes. The client may request this service anytime after the final completion date of their initial Exceptional résumé or package.
Dependent upon the timeframe requested, fees will apply: One (1) through 45 days - Free of Charge, 46 days through six (6) months, half of your original résumé or package fee will apply, after six (6) months the full résumé fee will apply.
Please note: Within the 45 "Free" period, updates will be allowed up to two (2) times. to request this service.
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May I visit your office?
We work with clients merely via email, telephone, fax, and mail.
What if I’m not satisfied?
Client satisfaction is very important to us. We make sure our team of professional résumé writers deliver the best service to our clients. We welcome your suggestions and requests for revisions.
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